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Terms of Use

If you are outside the United States and access 91HUB Hill products or services serving regions outside the United States, please go to our Terms of Use for International Platforms

If you are using 91HUB Hill products or services as a member of an educational institution or business that has a separate written agreement with 91HUB Hill incorporating substantially similar Terms of Use, that agreement will govern your use of the products or services and these terms and conditions as written below do not apply to you.

91HUB Hill Terms of Use

(Last updated: May 8, 2024)

These terms and conditions (the “Terms of Use”) apply to all web sites and applications (collectively, the “Sites”) owned and operated by 91HUB Hill LLC or one of our affiliated companies (“91HUB Hill" or "us" or "we"). By registering for or otherwise using any of our Sites or Services (as defined below) or accessing any content or material that we make available through the Services or Sites, you agree to these Terms of Use. You may also agree to these Terms of Use by signing or entering into an ordering document with 91HUB Hill that incorporates these Terms of Use. These Terms of Use, our Privacy Notice which is hereby incorporated by reference, and any ordering document form a legally binding agreement between you and 91HUB Hill (collectively, this “Agreement”). 

If you do not agree to this Agreement, you may not access or otherwise use the Sites or the Services. 

You may use the Services only if you have reached the age of majority or legal age in your jurisdiction (generally 18 or older) and can form legally binding contracts under applicable law. If you are under 18 or the legal age of majority in your jurisdiction and enrolled at an institution of higher education, you may accept these Terms of Use on your own behalf. If you are under 18 or the legal age of majority in your jurisdiction, your educational institution, parent, or guardian must agree to these Terms of Use on your behalf. 

1. PROPRIETARY SERVICES FOR REGISTERED USERS. 

91HUB Hill operates electronic platforms/systems including web and mobile applications that enable students, instructors, and administrators of educational institutions to access and use certain online products and services offered by 91HUB Hill (collectively and including any subsequent versions of such platforms/systems and applications, the “Services”) through our Sites. In order to access and use the Services you will be required to register on our Sites or through your educational institution. If you register to use the Services on behalf of your educational institution, you will be required to agree to additional terms and conditions in connection with the registration process (the "Terms of Service").

2. USER INFORMATION, COPPA. 

During the course of using the Services, we may ask you to share certain personal information in order for us to provide you with the Services. Our Privacy Notice describes our policies regarding collecting, using, and maintaining the privacy of your personal information. You acknowledge and agree that between you and 91HUB Hill, only you are responsible for the accuracy and content of your personal information, and you agree to keep it up to date.

In accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly solicit, nor will we accept, personally identifiable information from users known to be under thirteen (13) years of age without the consent of their educational institution or the child’s parent or guardian. If an educational institution with students that are under thirteen (13) years of age uses our Services, the educational institution may also provide us with personally identifiable information about its students. We use student information to provide the Services to the educational institution and its students, consistent with our Privacy Notice. 

3. INTELLECTUAL PROPERTY. 

During the applicable term of your subscription for Services, subject to the payment of any fees in any applicable subscription agreement and subject to compliance with these Terms of Use and any other agreement governing your use of the Services, 91HUB Hill grants you a limited, non-exclusive and non-transferable license to access and use the Services over the Internet via the Site provided for the Services for your own internal use for educational purposes only. 91HUB Hill is the owner and/or authorized user of all trademarks, logos, service marks and trade names (collectively the "Trademarks") on our Sites and is the owner or licensee of the content and/or information on our Sites. Your use of our Sites does not grant to you a license to any content or materials you may access on our Sites, unless otherwise expressly provided in these Terms of Use or the Terms of Service. You may not use any Trademark displayed on our Sites without our prior written consent or prior written consent of the third-party that owns any other trademarks. 

4. ACCESS TO MCGRAW HILL CONTENT. 

We may provide you with access to content and information related to the Services (the "91HUB Hill Content"). Your use of 91HUB Hill Content is subject to these Terms of Use as well as any additional terms you agree to in connection with such 91HUB Hill Content and/or posted on the Site for the 91HUB Hill Content, including, without limitation, any prohibitions on distribution of the 91HUB Hill Content to students or third parties. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your password or account. You may access and use materials from the Services and/or the 91HUB Hill Content only for your own personal study or research. 

5. RESTRICTIONS ON USE.  

Only you are to access the Services and/or the 91HUB Hill Content using your username or password, and username/password sharing is not permitted. If your license includes access to eBooks, during the time you have a valid license you may access your eBook on only one (1) web session if using the 91HUB Hill eReader (i.e., no concurrent uses allowed) or two (2) devices if using 91HUB Hill’s Read Anywhere mobile application. If we have reason to believe you have shared your password information or access to your account or have used the Services in violation of the provisions herein, we may suspend or terminate your account and refuse any and all current or future use of the Services. You may not and agree that you will not (i) otherwise copy, transmit, rent, forward, lend, sell, or modify any materials from the Services /or the 91HUB Hill Content or modify or remove any proprietary notices contained therein, or create or enable the creation of derivative works based thereon; (ii) use any robot, spider, other automatic device or program or manual process to access, monitor, copy or reproduce the Services or the 91HUB Hill Content; (iii) engage in systematic retrieval of content from the Services or the 91HUB Hill Content to create or compile, directly or indirectly, a collection, compilation, database or directory; (iv) use, upload, or otherwise include the 91HUB Hill Content or any output from the Services in any manner (x) in any artificial intelligence (AI) or machine learning technologies, algorithms, or models, or (y) in order to develop or train, test, or improve any AI or machine learning technologies, algorithms, or models; (v) disseminate any portion of the Services or the 91HUB Hill Content through electronic means, including mail lists or electronic bulletin boards; (vi) reverse engineer the Services, or (vii) otherwise circumvent, disable, or interfere with any technical and/or other limitations, including without limitation security-related features. You acquire no right, title or interest in any 91HUB Hill Content except for the limited access license granted to you, and 91HUB Hill reserves all rights in the 91HUB Hill Content.

6. COMMUNICATIONS TO MCGRAW HILL. 

Although we encourage you to e-mail us, you should not e-mail us anything that contains confidential or personally identifiable information. Please refer to the Privacy Notice with regard to how we handle your personal information. By e-mailing us or otherwise providing content to us, or posting content to the Sites or the Services including but not limited to feedback, questions, comments, suggestions, and the like (collectively, “User Content”), you agree to be bound by our User Content Submission Agreement. You own the rights to anything you post to the Sites or the Services, including text and photographs. You do, however, grant us an irrevocable, non-exclusive, worldwide, perpetual, royalty-free license to use, modify, copy, distribute, publish, perform, sublicense, and create and market products, services, or derivative works from all non-personally identifiable submissions you provide to us (including ideas, concepts, know-how or techniques), in any media now known or hereafter devised.

The Site or Services may permit you to upload third-party content for use with the Site or Services (“Service Uploads”). You represent and warrant that any Service Upload provided by you will conform to the Community Guidelines below. You grant 91HUB Hill the right to make your Service Uploads available to licensed end users in the same manner and to the same extent as the 91HUB Hill Content provided in the applicable Service. Additional terms and options for Service Uploads may be presented through the applicable upload interface available on the Site offering the Service which shall be in addition to, and not instead of, these Terms of Use. 

7. COMMUNITY GUIDELINES. 

By using the Sites or Services, you agree you will not: (a) submit material that is unlawful, obscene, lewd, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, excessively violent, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate or objectionable; (b) post advertisements or solicitations of business; (c) impersonate another person; (d) submit material that is copyrighted, protected by trade secret or otherwise subject to third party intellectual property or proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant 91HUB Hill all of the license rights granted herein;  (e) submit material that is unsuitable for minors in any country; or (f) submit material that is malicious or destructive in nature, or contain a virus or other computer programming routine or engine that is intended to damage or otherwise interfere with any system, data, or information. 91HUB Hill does not and cannot review all User Content or Service Uploads and is not in any manner responsible for such content. 91HUB Hill reserves the right, but has no obligation, to refuse to post, block or remove communications or materials for any reason in its sole discretion. 91HUB Hill may terminate your access to our Sites and/or the Services to prevent further posting or distribution of any communications or materials, and 91HUB Hill may, but is not obligated to, report any of your communications or materials to your educational institution. 

8. NO WARRANTIES. 

WE AND OUR LICENSORS AND SERVICE PROVIDERS MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENTS OF OUR SITES, MCGRAW HILL CONTENT OR THE SERVICES. WE SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DELAYS OR INTERRUPTIONS OF OUR SITES OR THE SERVICES FROM WHATEVER CAUSE. YOU AGREE THAT YOU USE THE SITES, THE MCGRAW HILL CONTENT, AND THE SERVICES AT YOUR OWN RISK. OUR SITES, MCGRAW HILL CONTENT AND THE SERVICES MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS OR OMISSIONS. MCGRAW HILL IS NOT RESPONSIBLE FOR ANY SUCH TYPOGRAPHICAL OR TECHNICAL ERRORS. MCGRAW HILL RESERVES THE RIGHT TO MAKE CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS TO OUR SITES, MCGRAW HILL CONTENT AND THE SERVICES AT ANY TIME WITHOUT NOTICE.

ADDITIONAL DISCLAIMERS FOR USERS OF MCGRAW HILL PROFESSIONAL’S MEDICAL, ENGINEERING OR SCIENCES SERVICES: 

MEDICINE AND OTHER SCIENTIFIC FIELDS, INCLUDING PROFESSIONAL STANDARDS, ARE EVER-CHANGING. FOR EXAMPLE, AS NEW RESEARCH AND CLINICAL EXPERIENCE BROADEN KNOWLEDGE, CHANGES IN TREATMENT AND DRUG THERAPY ARE REQUIRED. MCGRAW HILL AND OUR LICENSORS HAVE USED SOURCES BELIEVED TO BE RELIABLE IN THEIR EFFORTS TO PROVIDE INFORMATION THAT IS COMPLETE AND GENERALLY IN ACCORD WITH THE STANDARDS ACCEPTED AT THE TIME OF PUBLICATION. HOWEVER, NEITHER MCGRAW HILL NOR OUR LICENSORS WARRANTS THAT THE INFORMATION CONTAINED IN THE SITE OR THE CONTENT IS IN EVERY RESPECT ACCURATE OR COMPLETE AND ARE NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR THE RESULTS OBTAINED FROM YOUR USE OF SUCH INFORMATION. YOU ARE ENCOURAGED TO CONFIRM THE INFORMATION CONTAINED IN THE SITE WITH OTHER SOURCES. FOR EXAMPLE, YOU ARE ADVISED TO CHECK THE PRODUCT INFORMATION SHEET INCLUDED IN THE PACKAGE OF EACH DRUG YOU PLAN TO ADMINISTER TO BE CERTAIN OF THE ACCURACY OF SITE INFORMATION AND THAT NO CHANGES HAVE BEEN MADE IN THE RECOMMENDED DOSE OR IN THE CONTRAINDICATIONS FOR ADMINISTRATION. THIS RECOMMENDATION IS PARTICULARLY IMPORTANT IN CONNECTION WITH NEW OR INFREQUENTLY USED DRUGS.

Not Medical or Technical Advice. Our Services are intended to provide you with concise initial reference information and are not intended as a complete reference resource. For example, a Service may not include information concerning every therapeutic agent, laboratory or diagnostic test or procedure available. The information in the Services is intended for educational purposes only and is not intended as a substitute for individual assessment and advice of a licensed professional based on individual patient examination and consideration of necessary factors. Neither 91HUB Hill nor our third-party providers or licensors directly or indirectly practice medicine or dispense medical or other engineering or scientific services and, as such, we and they assume no liability for data contained in the Services. You assume full responsibility for your appropriate use of any information contained in the Services.

Liability. Notwithstanding Section 11 below, for 91HUB Hill Professional Services, IN NO EVENT SHALL THE LIABILITY OF MCGRAW HILL OR ITS LICENSORS FOR WHATEVER CAUSE EXCEED THE FEES PAID BY YOU FOR USE OF THE SITE, CONTENT OR SERVICES DURING THE PREVIOUS TWELVE (12) MONTHS.

9. EXTERNAL WEBSITES. 

Our Sites may contain links to third-party applications or websites (“External Websites”). These links are provided only as a convenience to you and not as an endorsement by us of the content on such External Websites. When you access an External Website, 91HUB Hill has no control over its content, applications, or services, and you will be governed by the External Website’s license or usage terms when you use the External Website or services provided thereby. We do not make any representations regarding the accuracy, quality, or accessibility of any External Website or its content or materials. 91HUB Hill disclaims all liability for any errors, omissions, violation of third-party rights or illegal conduct arising from such External Websites.

10. INDEMNIFICATION. 

You agree to defend, indemnify, and hold harmless 91HUB Hill and our officers, directors, employees, successors, licensors, service providers, and assignees from and against any claims, actions, demands, liabilities, losses, damages, costs and expenses including, without limitation, reasonable legal and accounting fees, arising from or relating to your breach of this Agreement or your access to, use, or misuse of the 91HUB Hill Content, our Sites, or the Services. We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. We reserve the right to assume the exclusive defense and control of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.

11. LIABILITY. 

IN NO EVENT WILL MCGRAW HILL OR ITS LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOST TIME, LOST MONEY, LOST DATA, LOST PROFITS OR GOOD WILL, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEN OR UNFORESEEN WITH RESPECT TO ANY USE OF THE MCGRAW HILL CONTENT, SITES, THE SERVICES, OR OTHERWISE ARISING FROM OR RELATING TO THESE TERMS OF USE AND IN NO EVENT SHALL THE LIABILITY OF MCGRAW HILL OR ITS LICENSORS FOR WHATEVER CAUSE EXCEED THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE MCGRAW HILL CONTENT, THE SITES, OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THE FOREGOING EXCLUSION OF LIABILITY IS NOT PERMITTED UNDER APPLICABLE LAW, MCGRAW HILL’S LIABILITY IN SUCH CASE WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. DMCA NOTIFICATION. 

We respect the intellectual property rights of others and require that the people who use our Sites do the same. The Digital Millennium Copyright Act of 1998 17 U.S.C. § 512 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe that your work has been copied in a way that constitutes copyright infringement, please send notifications of the claimed infringement to: Legal Department, 91HUB Hill, 1325 Ave. of the Americas, New York, NY 10019. Notices of the claimed infringement should include the following information: (a) your address, telephone number, and email address; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the alleged infringing material is located, with a link if possible; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

13. COMPLIANCE WITH APPLICABLE LAWS, NOT FOR RESALE OR EXPORT. 

We control and operate our Sites from our offices in the United States of America. We do not represent that materials on our Sites are appropriate or available for use in other locations. Persons who choose to access our Sites from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. All parties to these terms and conditions waive their respective rights to a trial by jury. You agree that your licensed use of our Services is for your own use, not for resale, export, re-export, or transfer. Your purchase is subject to, and you are responsible for, compliance with the export control and economic sanctions laws of the United States and other applicable jurisdictions (“Export Laws”). Your license to our Services may not be sold, leased, or transferred to restricted countries, restricted end users, or for restricted end uses according to the Export Laws.

14. CHANGES TO TERMS.

91HUB Hill may change these Terms of Use from time to time. When these changes are made, we will make a new version available through the Services. You understand and agree that your use of the Services after the date on which these Terms have changed constitutes your acceptance of the updated Terms.

15. TERMINATION OF THE AGREEMENT. 

We reserve the right in our sole discretion, to restrict, suspend, or terminate your use or access to any of the Services, 91HUB Hill Content, and/or our Sites and/or to discontinue any portion, feature, or content of the Services, 91HUB Hill Content, our Sites, or this Agreement at any time and for any reason without prior notice or liability. If you violate these Terms of Use 91HUB Hill may, but is not obligated to, report any such violation of these Terms of Use to your educational institution. We will (when reasonably feasible) make reasonable efforts to notify end users with active licenses for use of the Services of significant changes to the Services. 

16. MISCELLANEOUS. 

If any provision of this Agreement is found to be invalid by any court having competent jurisdiction or terminated in accordance with the “Termination of the Agreement” provision above, the invalidity or termination of such provision shall not affect the validity of the following provisions of this Agreement, which shall remain in full force and effect: “Intellectual Property,” “Communications to 91HUB Hill,” “No Warranties,” “Indemnification,” “Liability,” “Compliance With Applicable Laws,” “Termination of the Agreement,” and “Miscellaneous.” Our failure to act on or enforce any provision of this Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by us and you in writing, this Agreement constitutes the entire Agreement between you and us with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. This Agreement will inure to the benefit of our successors, assigns, licensees, and sublicensees.

Consumer Purchase Terms

(Last updated: August 11, 2023)

These Consumer Purchase Terms do not apply to educational institutions. If you are purchasing 91HUB Hill products or services as an authorized representative of an educational institution or business that has a separate written agreement with 91HUB Hill, that agreement will govern your purchase and use of the products or services and these Consumer Purchase Terms do not apply to you.

PLEASE READ THESE CONSUMER PURCHASE TERMS CAREFULLY. SECTION 11 INCLUDES AN ARBITRATION PROVISION REQUIRING ARBITRATION OF CERTAIN DISPUTES INSTEAD OF LITIGATION IN COURT AND A WAIVER OF THE RIGHT TO PARTICIPATE IN CLASS ACTIONS. IF YOUR COUNTRY OF RESIDENCE IS THE UNITED STATES, SECTION 11 APPLIES TO ALL DISPUTES WITH US. IF YOUR COUNTRY OF RESIDENCE IS OUTSIDE THE UNITED STATES, SECTION 11 APPLIES TO ANY ACTION YOU BRING AGAINST US IN THE UNITED STATES.

Thank you for your interest in products and services provided by 91HUB Hill LLC or one of our affiliated companies ("91HUB Hill", "we", or "us"). Your acceptance of these consumer purchase terms and conditions, together with the Terms of Use, our Privacy Notice, and the Return Policy, all of which are hereby incorporated by reference (collectively, the "Consumer Purchase Terms") as described below establishes a legal agreement between you and 91HUB Hill and apply to the purchase and sale of products and services made available by 91HUB Hill directly to individual and independent customers through this website, including products in physical or printed form (each a “Print Product”) and products in digital form (each a “Digital Product”) and including items provided free of charge (collectively, the “Products”).

These Consumer Purchase Terms constitute the entire agreement between 91HUB Hill and you with respect to the purchase and use of 91HUB Hill Products. All references to "Services" in the Terms of Use and "services" in the Privacy Center shall be deemed to include reference to Products (as such term is defined herein). The Terms of Use apply to all Product purchases. In the event of a conflict between these Consumer Purchase Terms and the Terms of Use, the terms of these Consumer Purchase Terms shall control.

By (i) clicking any available “I Agree” checkbox or purchase or submit button on the Product checkout page or (ii) registering your user account, you accept and agree to be bound by these Consumer Purchase Terms. By accepting these Consumer Purchase Terms, you affirm that you have reached the age of majority or legal age in your jurisdiction (generally 18 or older) and that you will comply with these Consumer Purchase Terms in connection with your purchase and use of the Products.

  1. MODIFICATIONS.

    We reserve the right to update and revise these Consumer Purchase Terms at any time. You will know if these Consumer Purchase Terms have been revised since your last visit to this website by referring to the “Last Updated” date at the top of this page; and we will endeavor to provide you with prior notice of any material changes by placing a notice on this website, communicating via email, or by some other means that are reasonably designed to inform you of the update. Your continued use of the Products after your receipt or the posting of notice of a change to these Consumer Purchase Terms will mean you accept and agree to be bound by the changes. You should review these Consumer Purchase Terms regularly for any changes.

  2. ORDER ACCEPTANCE.

    You agree that your order is an offer to buy, under these Consumer Purchase Terms, all Products listed in your order. We will not be obligated to sell the Products unless and until we accept your order. We may choose not to accept any orders in our sole discretion, in which case you will not be sold such Product and these Consumer Purchase Terms will not apply. After receiving your order, we will send you a confirmation email with your order number and details of the Products you have ordered, which serves as our acceptance of your order (“Order Confirmation”). Acceptance of your order and the formation of the contract of sale between 91HUB Hill and you will not take place unless and until you have received your Order Confirmation.

  3. PRICES AND PAYMENT TERMS.

    All prices posted on our websites are subject to change without advance notice. The price charged for a Product will be the price posted on our website at the time the order is placed and will be set out in your Order Confirmation. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your total amount due and will be itemized and displayed when Products are placed in your shopping cart and in your Order Confirmation. We are not responsible for pricing, typographical, or other errors and we reserve the right to cancel any orders arising from such errors.

    We currently use third parties to process payments. Our third-party payment processors ("Payment Processor") accept payments through various credit cards, including Visa, MasterCard, American Express, and Discover, as detailed on the applicable payment screen. You must provide current, complete, and accurate payment information in order to complete a purchase. You should immediately contact your card issuer, and promptly notify us and change your password as soon as possible if your payment information is canceled (e.g., for loss or theft) or if you become aware of a potential breach of security, such as if your username or password is lost or stolen or you believe there has been unauthorized disclosure or use of your account.

  4. SHIPPING, DELIVERY, TITLE, AND RISK OF LOSS.

    We will arrange for shipment of the ordered and accepted Print Products to you through a third-party delivery service provider, and we will provide a shipment tracking number upon shipment of all or any part of your order. Shipping and delivery dates and times are estimates only and cannot be guaranteed, and we are not liable for any loss or damages caused by a delay in shipment. Print Product title and risk of loss pass to you upon the transfer of Print Products to the delivery service provider.

    You are responsible for inspecting the package(s) upon delivery and must note any visible damage on the proof of delivery or other delivery receipt the carrier asks you to sign. 91HUB Hill is not responsible for any visible shipping damage not noted on the delivery receipt.

  5. PRODUCT SUBSCRIPTIONS AND AUTO-RENEWALS.

    91HUB Hill offers a variety of Products, including software and services such as ALEKS Independent Use, on a subscription basis subject to auto-renewal. This means that your subscription will automatically renew for a given term as communicated to you in the manner described below without any further action taken by you. Auto-renewal ensures continued access to your Product until you cancel your subscription, with no need to keep track of renewal dates. Subscription periods shall commence upon the date of your order of the applicable Product. We will automatically renew your subscription on the applicable renewal dates presented to you on the Product checkout page and set forth in your Order Confirmation, using the payment method you used to pay for the initial subscription, until you cancel your subscription. You must cancel your subscription before it automatically renews at the end of the then-current subscription period (or free trial if applicable) in order to avoid renewal charges. Subscription fees are subject to change, and you will be charged at the then-current published subscription fee for your term. You will be notified in advance of any changed subscription fees and will be provided the opportunity to cancel prior to your subscription automatically renewing at the new price. Your access is conditioned upon timely payment of the applicable subscription fee. You will not have access to the relevant subscription Product beyond your then-current paid period if your subscription is cancelled, allowed to lapse, or terminated for non-payment. YOU MAY BE SUBJECT TO TERMINATION FEES FOR CANCELLATION OF SUBSCRIPTIONS DURING THE TERM.

    You may cancel your subscription for a Product by following the directions for cancellation in your Order Confirmation or by signing into your account for that Product, visiting your account information page, and following the instructions for cancellation or opt out for auto-renewal, or by contacting . You may cancel a subscription at any time, but the cancellation will only become effective at the end of your current billing period (or free trial if applicable). We do not offer refunds or credits if you cancel your subscription after your new billing cycle began. If you cancel your subscription in the middle of a billing cycle, you will not receive a refund of any prepaid subscription fees. Cancellation will only take effect at the end of your current billing period (or free trial if applicable) and we will allow you to access the relevant subscription Product until your most recently paid-up subscription period ends, unless a specific subscription Product offers a different policy.

    Please review your Order Confirmation for additional auto-renewal terms for your specific Product subscription, including renewal dates, cancellation methods, and any fees, such as early termination fees, that may apply in some circumstances for some subscriptions.

  6. RETURNS AND REFUNDS.

    Refunds are available from 91HUB Hill only for items purchased directly from 91HUB Hill. Products purchased from bookstores, online retailers or other third parties may not be returned to 91HUB Hill.

    To return a Product, you must follow the instructions listed on the applicable purchase confirmation for the Product or our Return Policy, or visit our  site for directions before shipping any returnable Print Products.

    Refunds are processed within approximately 10 business days of our receipt of your returned Product. Your refund will be credited back to the same payment method used to make the original purchase on this website. WE DO NOT OFFER REFUNDS ON ANY PRODUCTS DESIGNATED AS NON-RETURNABLE.

    Except for Products purchased on an automatically renewing subscription basis or any Products designated on this site or in the applicable Product purchase process as non-returnable, we will accept a return of Products purchased directly from 91HUB Hill using this website, for a refund of your purchase price, less the original shipping and handling costs (if any), provided your return is made within the specified time period applicable to such Product set forth in our Return Policy.

    Print Products

    Print Products must be returned in new, unmarked, and saleable condition. You are responsible for all shipping and handling charges on returned Print Products. You bear the risk of loss during shipment.

    Digital Products

    Downloadable digital products are not eligible for return once downloaded. Digital Products offered on a single-term subscription basis and purchased by you that are required by your institution (e.g., Connect, ALEKS) may be returned within 14 days of the date of purchase. Independent use subscriptions to Digital Products purchased for your personal supplemental use (e.g., Sharpen) do not offer refunds for partially used subscription periods. Please visit our  site for further details. You may cancel a subscription to a Digital Product at any time by following the instructions set forth in your Order Confirmation, by signing into your account for that Product, visiting your account information page, and following the instructions for cancellation or opt out for auto-renewal, or by contacting . Subscriptions to Digital Products for one-month or shorter terms are non-refundable.

    Digital Products offered on an automatically renewing subscription basis do not offer refunds or credits may be subject to additional terms governing returns and refunds, which will be made available to you on the Product checkout page and/or your Order Confirmation. Please be sure to review all terms posted on the Product checkout page or provided in an Order Confirmation.

  7. PROMOTIONS AND DISCOUNTS.

    From time to time, 91HUB Hill may offer certain promotions or discounts that may be redeemed in a purchase for Products, subject to certain exclusions or other restrictions as may be determined and communicated by 91HUB Hill in its sole discretion. Only valid offer codes provided by 91HUB Hill will be honored at checkout. Codes supplied or promoted by third parties unauthorized by 91HUB Hill (including any unauthorized third-party websites) will not be considered valid. Each valid offer code is non-transferable and valid for single use on a Product as determined by 91HUB Hill. Offer codes may not be combined, and you are limited to the use of a single offer code per order. 91HUB Hill is not responsible for lost, stolen or corrupted codes or any unauthorized use of codes. 91HUB Hill is not responsible for pricing, typographical, or other errors in any offers and reserves the right to cancel any orders arising from such errors. Offer codes cannot be redeemed for cash or any cash equivalent. The dollar value of any offer code will not be refunded or credited back if any or all of the Products are returned. Expiration dates may apply to each offer code. Offer codes are void if copied, transferred, sold, exchanged, or expired, and where otherwise prohibited. Promotions may include introductory free trial subscriptions that automatically renew as paid subscriptions at the end of the relevant free trial period, as indicated on the Product checkout page and/or Order Confirmation. Please be sure to review all terms posted on the Product checkout page and/or provided in an Order Confirmation, including renewal dates, cancellation methods, and any fees that may apply.

  8. NOT FOR RESALE OR EXPORT.

    You agree that your Product purchase is for your own use, not for resale, export, re-export, or transfer. Your purchase is subject to, and you are responsible for, compliance with the export control and economic sanctions laws of the United States and other applicable jurisdictions ("Export Laws"). Your purchase may not be sold, leased, or transferred to restricted countries, restricted end users, or for restricted end uses according to the Export Laws.

  9. THIRD-PARTY SERVICES.

    The Products may contain links or connections to third-party websites, services, or other technology provided by third parties that are not owned or controlled by us ("Third-Party Services"). When you access Third-Party Services, you accept that there are risks in doing so, and that we are not responsible for such risks. A Third-Party Service may include or be accompanied by a separate service, license, privacy policy, or other agreement ("Third-Party Agreement"), in which case that Third-Party Service is provided solely under the terms of that separate Third-Party Agreement. The applicable supplier of any Third-Party Service is an intended third-party beneficiary of these Consumer Purchase Terms and may enforce such terms directly against you with respect to such Third-Party Services. By using Third-Party Services, you release and hold us harmless from any and all liability arising from your use of any such Third-Party Service. If there is a dispute between users, or between users and any third party in relation to a Third-Party Service, we are under no obligation to become involved.

  10. INTELLECTUAL PROPERTY.

    We or our licensors own and retain all right, title, and interest in and to the Products, including all associated trademarks, copyrights, trade secrets, and other intellectual property rights. Nothing in these Consumer Purchase Terms transfers any such rights, title, or interest to you, and we reserve all rights not expressly granted to you. For clarity, the license restrictions in Section 3 of the Terms of Use shall apply to Digital Products.

    During the time you have a valid license to access a 91HUB Hill eBook, you may access your eBook on only one (1) web session if using the 91HUB Hill browser reader application(i.e., no concurrent users allowed) or up to two (2) devices if using a 91HUB Hill reader mobile application. Only one licensed user at a time may log in to an ALEKS account. Only one licensed user at a time may log in to a Connect account. Up to five (5) concurrent login sessions are allowed for a validly licensed ConnectED account. The number of concurrent login sessions per licensed account for a Product may change from time to time in our sole discretion.

  11. DISPUTE RESOLUTION, BINDING ARBITRATION, AND CLASS ACTION WAIVER.

    GOVERNING LAW. These Consumer Purchase Terms and the relationship between you and 91HUB Hill will be governed by the laws of the State of New York without regard to its conflict of law provisions.

    ARBITRATION. You and 91HUB Hill agree to submit to the personal and exclusive arbitration of any disputes relating to your use of the Products under the rules of the American Arbitration Association Rules for Arbitration of Consumer-Related Disputes, except with respect to disputes arising out of (i) violations of our intellectual property rights or (ii) individual claims made in small claims court. Any such arbitration will be conducted in New York County in the State of New York. You covenant not to sue 91HUB Hill in any other forum. Discovery and rights to appeal in arbitration are generally more limited than in a lawsuit, and other rights that you and we would have in court may not be available in arbitration.

    CLASS ACTION WAIVER. You agree that (i) no arbitration proceeding hereunder shall be certified as a class action or proceed as a class action, or on a basis involving claims brought in a purported representative capacity on behalf of the general public, other customers or potential customers; and (ii) no arbitration proceeding hereunder shall be consolidated with, or joined in any way with, any other arbitration proceeding.

    You also acknowledge and understand that, with respect to any dispute arising out of or relating to your use and purchase of Products, or these Consumer Purchase Terms:

    • YOU ARE GIVING UP YOUR RIGHT TO PURSUE YOUR RIGHTS IN COURT;
    • YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT OR ARBITRATION INVOLVING ANY SUCH DISPUTE; AND
    • YOU MUST FILE ANY CLAIM WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE OR IT IS FOREVER BARRED.

    Notwithstanding the foregoing, to the extent that you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of New York.

    This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies, or awards that conflict with these Consumer Purchase Terms.

  12. FORCE MAJEURE.

    We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Consumer Purchase Terms, for any failure or delay in our performance (including a delay in shipment or delivery of Products to you) under these Consumer Purchase Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, quarantines, lockdowns, lockouts, strikes or other labor disputes (whether or not relating to our workforce), restraints or delays affecting carriers, inability or delay in obtaining supplies of adequate or suitable materials, or telecommunication breakdown or power outage.

User Content Submission Agreement

Last modified January 2020

For the avoidance of doubt, these Terms do not apply to any data submitted to or collected by 91HUB Hill in connection with the educational or instructional use of our products and services by customers, students, and/or educational institutions. By submitting your content to 91HUB Hill LLC or its affiliates ("91HUB Hill", "we" or "us"), including articles, comments, photos, videos, and all content, media, materials and information ("User Content") you publish through any social media platform, any of our applications, or directly to the entire 91HUB Hill website ("Site") or services, you are representing that you accept and agree to these Terms and the terms of 91HUB Hill's Terms of UseԻPrivacy Notice and that you will comply with all of the requirements of each policy, and that you are at least eighteen (18) years of age. In addition, to the extent your User Content is displayed on the Site or in connection with any of our services, you also will be subject to any additional terms of use, agreements, guidelines or rules provided by 91HUB Hill applicable to such Site and services and you hereby agree to be bound by such other terms, agreement, guidelines or rules. If you do not agree to these Terms, you should not submit User Content.

You also agree to the following:

As between you and us, you represent that you own all User Content, or have the rights and permissions to give us the license described herein. You hereby grant us permission and an irrevocable, non-exclusive, worldwide, perpetual, royalty-free license to use, modify, reproduce, display, copy, distribute, publish, perform, sublicense, translate, create derivative works from, make available and otherwise exploit all User Content you provide to us, including but not limited to on our webpages and social media pages and in any and all other customer communications, marketing, promotional and advertising initiatives, including for commercial purposes, and in any media now known or hereafter devised. By submitting the User Content you agree to also allow us to feature personal information in connection with any use of your User Content, such as your name, voice, likeness, photograph, username, social media handle, accompanying text, location and other identifying information; however, we have no obligation to attribute any authorship in the User Content to you. Information you submit with User Content is subject to our Privacy Notice. The foregoing licenses shall survive termination of these Terms for any reason. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not provide us with personal information. These licenses will survive the termination of these Terms and your use of the Site.

You agree you will not submit any User Content that is not in accordance with the Community Guidelines in our Terms of Use. 91HUB Hill reserves the right but not the obligation to remove, to not accept or to not transmit User Content that we deem to be in violation of our Terms. User Content does not reflect the views of 91HUB Hill, and we are not responsible or liable for or in connection with any User Content. If you believe any content, including User Content, residing on the Site or services or displayed or used in connection with the services infringes any person's or entity's copyright rights, please refer to our Terms of Use.

We may display advertisements in connection with your User Content or on pages where your User Content may be viewed by you or others, and we may use your User Content to advertise and promote 91HUB Hill. No payment, royalty or compensation of any kind, or permission, notification or attribution, is due to you or to anyone else for our use of your User Content. Any User Content submitted to us through a social media service must be submitted in accordance with all terms and conditions of the applicable social media service. You are responsible for your registration, use, and any costs related to your use, of any third party service used to submit User Content, and 91HUB Hill will not have any responsibility therefor.

You hereby release 91HUB Hill from any and all claims of any rights, encumbrances, liens, claims, demands, actions or suits which you may or can have in connection with your User Content, including, without limitation, any and all liability for any permitted use or nonuse of your User Content, claims for defamation, libel, slander, invasion of privacy, right of publicity, emotional distress or economic loss. You also forever waive and relinquish all moral rights now or hereafter recognized in connection with your User Content and the rights granted to 91HUB Hill hereunder. You represent and warrant that your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party. You agree to indemnify and hold us and our affiliates, and each of their respective employees and officers, harmless from any demands, loss, liability, claims or expenses (including reasonable attorneys' fees), made against us by any third party arising out of or in connection with our use and exploitation of your User Content.

Rules for Promotions

Any sweepstakes, contests, challenges, surveys, raffles or other promotions (collectively, "Promotions") made available through the Site or otherwise may be governed by specific rules that are separate from these Terms. If you participate in any Promotion, please review the applicable rules as well as our Privacy Notice as by participating in the Promotion you will become subject to its applicable rules which may vary from these Terms. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Click here to view Terms of Service.

Click here for the Spanish language version of the Terms of Use.

Click here to view Return Policy.

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