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ʰ–12 Support Center

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For Admins:

Determining which Access Service your district uses is key to better understanding how you'll interact with our platforms. Our help articles display corresponding icons for quick reference on which Access Service is being discussed.

For Teachers:

Technical Support

FAQs, articles and videos to help you troubleshoot our products.

Quicklinks to Product Support:

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for tips & tricks from other users like you.

System Requirements:


Order Support

Have a question about ordering a product? Reach out to our sales team for help.


Online Ordering

Our products are available for fast, convenient online purchase on this website. If you need help ordering online, check out our step-by-step guide.

  • You can pay with a credit card or purchase order online.
  • Use the search functionality above to locate your product by ISBN, title, author, or program and add it to your cart.
  • If you know your ISBNs and want to order in bulk, you can use our popular feature.

Traditional Ordering

  • Our customer service team and sales reps are here to help you purchase products and programs.
  • Option #1: request a quote for the products you'd like to buy using our Quote Request Form.
  • Option #2: order over the phone: our team is available to help you order during regular business hours at (800) 338-3987.

General Help

Contact a Customer Support Representative

Phone:(800) 338-3987

Fax:(800) 953-8681

Mail:

91HUB Hill
P.O. Box 182605
Columbus, OH 43218


Hours of Operation:

Monday-Friday:8:00 AM to 8:00 PM EST


Outside the United States:

Contact International Customer Support